Privacy Policy — dost77

Who We Are

dost77 is an online gaming platform operating at dost77.asia, offering sports betting, live casino games, slot games, and related entertainment services to players. For the purposes of this Privacy Policy, "dost77," "we," "us," and "our" refer to the operator of the dost77 platform.

"You," "your," and "the Player" refer to any individual who creates a dost77 account, visits dost77.asia, or otherwise interacts with the dost77 platform. "Personal Data" means any information relating to an identified or identifiable natural person — including your name, date of birth, contact details, financial information, and any other data you provide to dost77 or that dost77 collects about you during your use of the platform.

Personal Data We Collect

dost77 collects personal data in several categories, depending on your interaction with the platform. The following table sets out the main categories of personal data we collect and the reasons for collecting them.

dost77 does not collect sensitive personal data such as biometric information, medical records, or political views. Where age verification requires review of a government-issued identity document, that document is processed solely for verification purposes and is not retained beyond the period specified in Section 8 of this Policy.

How We Collect Your Data

dost77 collects personal data through the following means:

• Direct submission: When you register a dost77 account, complete your profile, make a deposit or withdrawal request, submit identity verification documents, contact support via live chat or email, or respond to a promotion, you provide personal data to us directly.
• Automated collection: When you access and use the dost77 platform, we automatically collect Technical Data and Usage Data through server logs, cookies, and similar tracking technologies. This collection occurs whether or not you are logged into your dost77 account.
• Payment providers: When you transact via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or a cryptocurrency wallet, the relevant payment provider may share transaction confirmation data with dost77 for the purpose of crediting or processing your account.
• Third-party verification services: Where dost77 uses third-party identity verification or fraud screening services to validate the information you have provided, those services may supply dost77 with data related to the verification outcome.
• Publicly available sources: In limited circumstances relating to AML compliance and fraud prevention, dost77 may consult publicly available sources to cross-reference information provided by a player.

How We Use Your Personal Data

dost77 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your dost77 player account, verify your identity, authenticate your dost77 logins, and communicate account-related information to you.
• Service delivery: To process your deposits and withdrawals in PKR, settle bets, credit game winnings, apply bonuses, and provide you with access to all features of the dost77 platform.
• Legal and regulatory compliance: To fulfil our obligations under applicable anti-money laundering laws, counter-terrorism financing regulations, and Know Your Customer requirements, including age verification to ensure no player under 21 accesses the dost77 platform.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, duplicate accounts, bonus abuse, and other prohibited conduct on dost77, and to protect the integrity of the platform and the safety of all players.
• Responsible gaming: To monitor gaming patterns that may indicate problem gambling behaviour, to facilitate player-requested self-exclusion and limit-setting, and to comply with responsible gaming obligations under applicable standards.
• Platform improvement: To analyse aggregated usage data to improve the features, performance, and content of the dost77 platform for all Pakistani players.
• Customer support: To investigate and resolve support queries, complaints, and disputes raised by dost77 players.
• Marketing communications: To send you promotional offers, bonus notifications, and platform news, where you have consented to receive such communications or where we have a legitimate interest in doing so. See Section 13 for your opt-out rights.

Legal Basis for Processing

dost77 processes your personal data on one or more of the following legal bases, depending on the specific purpose of processing:

• Contractual necessity: Processing that is necessary to fulfil our obligations under the agreement formed when you create a dost77 account and accept the Terms and Conditions — including account management, payment processing, and service delivery.
• Legal obligation: Processing that dost77 is required to carry out to comply with applicable law, including KYC identity verification, AML transaction monitoring, and age verification to enforce the 21+ requirement.
• Legitimate interests: Processing carried out in pursuit of dost77's legitimate business interests, including fraud detection, platform security, responsible gaming monitoring, and platform improvement — where those interests do not override your fundamental rights and freedoms.
• Consent: Processing carried out on the basis of your freely given, specific, and informed consent — primarily in relation to marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Data Sharing & Third-Party Disclosure

dost77 does not sell your personal data to third parties. We may share your personal data with third parties only in the following circumstances and only to the extent necessary for the stated purpose:

• Payment service providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency processing partners receive transaction data to process your deposits and withdrawals. These providers operate under their own privacy policies and applicable financial regulation.
• Identity verification services: Third-party KYC and AML screening providers may receive copies of your identity documents and personal details to conduct required verification checks on behalf of dost77.
• Game content providers: Software studios and live casino operators supplying games to dost77 may receive anonymised or pseudonymised session data to facilitate game delivery and resolve technical issues. No identifiable personal data is shared with game providers for their own commercial purposes.
• Legal and regulatory authorities: dost77 may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required by law, pursuant to a valid legal order, or where necessary to protect the rights, safety, or property of dost77, its players, or the public.
• Professional advisers: Legal counsel, auditors, and compliance consultants engaged by dost77 may access personal data as necessary to provide their services, subject to applicable duties of confidentiality.
• Business transfers: In the event that the dost77 business or any part of it is sold, transferred, or restructured, personal data held about players may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection obligations.

Cookies & Tracking Technologies

dost77 uses cookies and similar tracking technologies — including session cookies, persistent cookies, and web beacons — to operate the platform, improve the user experience, and analyse platform performance. By using the dost77 website with your browser set to accept cookies, you consent to our use of cookies as described in this section.

The following categories of cookies are used on dost77.asia:

• Strictly necessary cookies: These cookies are essential for the dost77 platform to function. They maintain your login session, store your dost77 account preferences, and enable core platform features. These cookies cannot be disabled without preventing you from using dost77 effectively.
• Performance and analytics cookies: These cookies collect anonymised data about how players interact with dost77 — including which pages are visited most frequently and whether error messages are encountered. This data is used to improve the platform's performance and usability for Pakistani players.
• Functionality cookies: These cookies remember your preferences on the dost77 platform — such as your selected language, preferred game category, and display settings — to provide you with a more personalised experience during future sessions.
• Security cookies: These cookies support dost77's fraud detection and account security systems by helping to identify unusual patterns of access that may indicate unauthorised activity.

You may control cookie settings through your browser's privacy settings. Note that disabling strictly necessary cookies will materially impair your ability to use the dost77 platform, including completing the dost77 login process.

Data Retention

dost77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any applicable legal, regulatory, accounting, or reporting requirements. The following retention periods apply as general guidelines:

• Active account data (identity, contact, financial, usage data): Retained for the duration of your active dost77 account relationship.
• Account closure data: Following account closure — whether initiated by you or by dost77 — personal data is retained for a minimum of five (5) years to satisfy AML regulatory requirements and to enable resolution of any outstanding disputes, chargebacks, or legal claims.
• KYC and identity verification documents: Retained for a minimum of five (5) years from the date of verification or from the date of account closure, whichever is later, in compliance with applicable AML obligations.
• Transaction records: Financial transaction data is retained for a minimum of five (5) years from the date of each transaction.
• Support correspondence: Live chat transcripts and email records are retained for a period of up to three (3) years from the date of the last interaction, unless a longer period is required by an open dispute or regulatory investigation.
• Technical and usage logs: Server logs and usage analytics data are retained for a rolling period of twelve (12) months, after which they are either deleted or fully anonymised.

Upon expiry of the applicable retention period, dost77 will securely delete or anonymise personal data in a manner that prevents recovery or reconstruction.

Data Security

dost77 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security infrastructure includes, but is not limited to:

• Transport Layer Security (TLS): All data transmitted between your device and dost77 servers is encrypted using TLS 1.2 or higher, ensuring that your personal and financial information cannot be intercepted in transit.
• Data encryption at rest: Sensitive data fields stored in dost77's databases — including identity document data and financial account references — are encrypted at rest using industry-standard encryption algorithms.
• Access controls: Access to personal data within dost77's internal systems is restricted on a need-to-know basis. Staff members are granted access only to the categories of personal data required to perform their specific role, and all access is logged and auditable.
• Two-factor authentication: dost77 offers two-factor authentication (2FA) for player accounts, significantly reducing the risk of unauthorised account access. All Pakistani players are strongly encouraged to enable 2FA in their dost77 account settings.
• Fraud and anomaly detection: dost77 operates real-time systems that monitor login activity and transactional behaviour for patterns indicative of fraud, account takeover, or money laundering. Suspicious activity triggers automatic protective measures and human review.
• Penetration testing and security audits: The dost77 platform undergoes periodic security assessments by qualified security professionals to identify and remediate vulnerabilities before they can be exploited.

International Data Transfers

The dost77 platform serves Pakistani players via infrastructure that may include servers and service providers located in jurisdictions outside Pakistan. As a result, your personal data may be transferred to, stored in, or processed in countries other than Pakistan. dost77 takes appropriate steps to ensure that any such international transfer of personal data is carried out in compliance with applicable data protection standards and that your data receives a level of protection equivalent to that applied within the platform's primary operating jurisdiction.

Where personal data is transferred to third-party service providers located in other jurisdictions, dost77 implements appropriate safeguards — which may include contractual clauses, data processing agreements, or equivalent protective mechanisms — to govern the transfer and ensure that your data is handled securely and in accordance with this Privacy Policy.

Your Privacy Rights

As a dost77 player, you have the following rights in respect of your personal data, subject to applicable law and certain limitations related to dost77's regulatory compliance obligations:

• Right of access: You have the right to request a copy of the personal data dost77 holds about you, together with information about how that data is being processed.
• Right of rectification: You have the right to request that inaccurate or incomplete personal data held about you by dost77 be corrected or completed without undue delay.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to dost77's overriding legal obligations — including AML-mandated retention requirements — which may prevent immediate erasure.
• Right to restriction of processing: You have the right to request that dost77 restrict processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested.
• Right to data portability: Where processing is based on your consent or on contractual necessity, you have the right to receive a structured, machine-readable copy of the personal data you have provided to dost77.
• Right to object: You have the right to object to dost77 processing your personal data on the basis of legitimate interests. dost77 will cease processing unless we can demonstrate compelling legitimate grounds that override your rights.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

Protection of Minors

dost77 is an online gaming platform strictly intended for adults aged 21 and above. The collection of personal data from individuals under the age of 21 is not permitted, and dost77 does not knowingly collect, process, or retain personal data from minors.

As part of the dost77 registration process and at the point of first withdrawal, players are required to provide proof of age through government-issued identity documentation. Where dost77 has reasonable grounds to believe that personal data has been collected from a player who is below the minimum age of 21, we will take immediate steps to verify the player's age, suspend the account pending verification, and delete any personal data found to have been collected from an underage individual.

If you are a parent or guardian and believe that a minor in your care has accessed or registered with dost77 without your knowledge, please contact our support team immediately via live chat so that we can take appropriate action.

Marketing Communications

dost77 may send you promotional communications — including information about bonuses, new games, PSL cricket betting markets, and platform features — by SMS to your registered Pakistani mobile number or by email, where you have consented to receive such communications or where we have a legitimate interest in doing so under applicable law.

You may opt out of marketing communications from dost77 at any time by:

• Logging in to your dost77 account and adjusting your communication preferences in account settings.
• Contacting dost77 support via live chat and requesting removal from marketing lists.
• Replying "STOP" to any SMS marketing message received from dost77.

Please note that opting out of marketing communications will not prevent dost77 from sending you transactional and account-related communications — such as deposit confirmations, withdrawal processing notifications, and security alerts — which are sent as a necessary part of operating your dost77 account.

Changes to This Privacy Policy

dost77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services offered on the platform. The revised Privacy Policy will be published at dost77.asia/privacy-policy with an updated "Last Updated" date at the top of the document.

Where a change to this Privacy Policy materially affects the way in which we process your personal data, dost77 will notify you by way of a prominent notice on the platform and, where possible, by communication to your registered email address or mobile number, giving you a reasonable opportunity to review the changes before they take effect.

Your continued use of the dost77 platform following publication of a revised Privacy Policy constitutes your acceptance of the amended practices described therein. If you do not agree with the revised Privacy Policy, you should discontinue use of dost77 and contact support to close your account.

We recommend that you review this Privacy Policy periodically to remain informed about how dost77 protects your personal data and what rights you hold as a Pakistani player on the platform.

How to Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or about the way dost77 handles your personal data, please contact us through the following channels:

• Live Chat: The fastest way to reach a dost77 data support representative is via the live chat feature available 24 hours a day, 7 days a week, on the dost77 platform. Urdu-speaking agents are available to assist Pakistani players.
• Email: [email protected] — Please allow up to 5 business days for a response to privacy-related email enquiries. Include your registered dost77 username and a clear description of your query to help us respond efficiently.

When submitting a privacy request, please provide sufficient information to allow dost77 to verify your identity and to identify the specific personal data to which your request relates. dost77 may need to ask follow-up questions before fulfilling your request, and we will not process requests where the identity of the requestor cannot be satisfactorily verified.